08 case studies, 2023 to 2026

Work

Breweries, museums, ferries and a law firm. Each case study shows what was wrong, the idea we had and the number that moved afterwards.

Breweries, museums, ferries and a law firm. Each case study shows what was wrong, the idea we had and the number that moved afterwards.

Food and drink

2026

Coldharbour Brewing

New name, new cans and a taproom website for a six-person brewery that had outgrown its homemade labels.

+64%

taproom visits in the first summer after launch

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Bottles and brightly coloured cans of beer in an ice bucket at a garden party

Culture

2025

Museum of Making

A loud, cheap-to-run campaign that got under-25s into a city museum best known for school trips.

3×

more visitors aged 16 to 25, year on year

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Visitors looking at a large colourful painting in a white gallery

Retail

2025

Loop Cycle Co.

A brand and online shop for a workshop that refurbishes old bikes and sells them with a year’s guarantee.

£1.2m

online sales in the first year

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A bicycle with a woven basket parked against a post on a sunny pavement

Charity

2025

Greenway Trust

A volunteering campaign for a charity that looks after eleven miles of towpath on the edge of the city.

4,800

volunteer hours pledged in three months

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A green narrowboat moored on a still canal lined with trees

Beauty

2024

Salt & Stone

Packaging and a launch plan for a small-batch skincare brand made on the Ravenmouth coast.

38

independent stockists in the first year

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A row of pale skincare bottles on a stone plinth with dried flowers

Music and events

2024

Northlight Festival

A new identity and a ticket campaign for a three-day festival in a city park.

92%

of tickets sold before the line-up was announced

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A crowd watching a lit stage at night as confetti falls

Professional services

2024

Pemberton Low

A rebrand and recruitment site for a regional law firm that kept losing graduates to London.

+41%

graduate applications in the first round

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A dark glass office building reflecting the sky

Transport

2023

Tidewater Ferries

A new look, clearer signs and a booking app for a ferry company running four routes across the estuary.

−30%

fewer calls to the booking line

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A red and white passenger ferry crossing grey water towards a pier

New business

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Spring 2027

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